Case Study # 1
Customer complains the vehicle is not running right. They take it to the shop for repair. The technician gets a job ticket to do a tune-up. Give an explanation of the right procedure to follow to fix the customers vehicle.
Case study # 2
A customer comes in to your shop and has a spongy brake pedal but no fluid leaks are visible. What would your diagnosis include in solving this problem?
Case study # 3
A customer burns out a clutch every six months. What would be the cause of this problem and how would you solve it?
What would you do in these cases? E-mail me At mechtech2000@live.com
